Terms and Conditions for Gigaquest Infotech Private Limited
Effective Date: 21-May-2026
Welcome to Gigaquest Infotech Private Limited (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of the website gigaquestinfotech.in (“Site”) and all related services provided by Gigaquest Infotech Private Limited. By accessing or using our Site, you agree to comply with these Terms and any applicable laws, regulations, and policies.
Please read these Terms carefully before using our Site. If you do not agree to these Terms, you must not use our Site.
1. General Overview
Gigaquest Infotech Private Limited operates an e-commerce platform specializing in women’s fashion and apparel. The platform offers a wide range of women’s clothing products including tops, dresses, t-shirts, co-ord sets, jeans, ethnic wear, activewear, and other fashion accessories. Customers can browse, purchase, and interact with products and services available through the Site.
2. Acceptance of Terms
By using the Site, creating an account, or making a purchase, you agree to be bound by these Terms, including any modifications made from time to time.
Gigaquest Infotech Private Limited reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Continued use of the Site after such updates constitutes acceptance of the revised Terms.
3. Eligibility
To use the Site, you must:
Be legally capable of entering into binding contracts under applicable law.
Agree to comply with all applicable laws and regulations.
If you are using the Site on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.
4. Account Registration and Security
4.1 Creating an Account
To make a purchase or access certain services, you may need to create an account on our Site. When registering, you agree to provide accurate, complete, and up-to-date information including your name, address, email, phone number, and payment details.
4.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials. You agree to immediately notify us of any unauthorized use of your account or any security breach.
5. Products and Services
5.1 Product Listings
We strive to ensure that all product descriptions, prices, and images are accurate. However, errors may occasionally occur. We reserve the right to correct errors and update product information at any time without prior notice.
5.2 Availability
All products listed on the Site are subject to availability. We reserve the right to cancel or refuse any order in cases of stock unavailability, pricing errors, or suspected fraudulent activity.
5.3 Pricing
Prices of products on our Site are subject to change without notice. All prices listed are inclusive of applicable taxes (such as GST) unless otherwise stated. Shipping charges, if applicable, will be displayed during checkout.
6. User Responsibilities
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:
Engage in fraudulent, deceptive, or unlawful activities.
Violate intellectual property rights or privacy rights of others.
Upload or transmit harmful or malicious code including viruses or malware.
7. Orders and Payments
7.1 Placing an Order
To place an order, you must follow the checkout process and complete payment using available payment methods. Orders are subject to confirmation and payment verification.
7.2 Payment Methods
We support multiple payment methods including:
UPI
Debit/Credit Cards
Razorpay
Paytm
PhonePe
Other digital wallets
All payments are processed through secure payment gateways that use encryption to protect financial data.
7.3 Order Cancellation
Orders may be canceled before shipment by contacting customer support. Once an order has been shipped, cancellation is not possible.
7.4 Taxes
Applicable taxes including GST will be included in the price where required by law. Customers are responsible for any additional taxes or duties applicable outside standard delivery regions.
8. Shipping and Delivery
8.1 Shipping Time
Orders are typically shipped within 48 hours after payment confirmation. Delivery generally takes 2–7 business days depending on location. We currently ship only within India.
8.2 Shipping Providers
We partner with reputable courier services such as BlueDart, Delhivery, and other logistics providers.
8.3 Shipping Charges
Shipping charges are calculated based on weight, size, and delivery location and will be displayed at checkout. Promotional offers may include free shipping.
8.4 Delivery Confirmation
Customers will receive a tracking number once the order is dispatched.
9. Returns, Refunds, and Cancellations
9.1 Returns and Refunds
Eligible products may be returned within the period specified in our Return and Warranty Policy. Products must be unused, in original condition, and include all packaging and tags.
9.2 Cancellations
Orders may only be canceled before shipment. Once shipped, cancellation is not permitted.
10. Privacy and Data Security
We are committed to protecting your personal information. Our data collection, storage, and usage practices are described in our Privacy Policy. By using our Site, you consent to the processing of your data in accordance with that policy.
11. Intellectual Property
11.1 Ownership
All content on the Site including text, graphics, logos, product images, and trademarks is the property of Gigaquest Infotech Private Limited or its licensors and is protected by applicable intellectual property laws.
11.2 User Content
By submitting content such as reviews or feedback, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and modify such content for business purposes.
12. Indemnity Clause
You agree to indemnify, defend, and hold harmless Gigaquest Infotech Private Limited, its directors, officers, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from:
Your use of the Site
Your violation of these Terms
Any breach of applicable laws or regulations
Any content or information submitted by you through the Site
13. Limitation of Liability
To the fullest extent permitted by law, Gigaquest Infotech Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site, including but not limited to loss of profits, loss of data, or service interruptions.
14. Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
14.2 Arbitration
Any dispute arising out of or relating to these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration proceedings will be conducted in English.
15. Jurisdiction
Subject to the arbitration provisions above, the courts located in New Delhi, India, shall have exclusive jurisdiction over any matters relating to these Terms and the use of the Site.
16. Termination of Access
We reserve the right to suspend or terminate your access to the Site at any time if you violate these Terms or engage in fraudulent or abusive activity.
17. Miscellaneous
Force Majeure
We shall not be held liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, internet failures, or governmental actions.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain valid.
Entire Agreement
These Terms, along with the Privacy Policy and other policies on the Site, constitute the entire agreement between you and Gigaquest Infotech Private Limited.
Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us:
Gigaquest Infotech Private Limited
Address:
Office No 614, Vishal Tower, District Centre Janak Puri, New Delhi-110058
Email: info@gigaquestinfotech.in
Phone: +91 9111894127
